Delivery is free and will be delivered within 10 working days, subjected to availability of our delivery partner.
All purchases made are assumed to follow the standard delivery process.
Charges however apply for certain scenarios:
– No lift access deliveries are subject to additional $9 per floor
– Unable to adhere to the standard delivery process and requires special arrangement
standard delivery process
1: Order Completed
Once purchase is completed, our customer service team will key in your order into the system of our preferred delivery partner, Ninja Van.
2: Ninja van delivery
SMS will be sent to you within 3 working days, stating the delivery date and time. Customers will need to confirm the delivery through SMS.
Ninja Van will decide on the delivery date and timing, depending on the availability.
3: delivery day
Ninja Van will deliver to your house on the stated date and time slot.